Vendor Support is provided directly by the State. There are three (3) options for reaching out.
Anything that is sent to the NJSTART@treas.nj.gov will be converted into a ServiceNow ticket automatically.
Vendors are encouraged to open a ticket using the vendor portal link that will be found on New Jersey's website.
Contact the 609-341-3500 Vendor Support line for the following reasons:
Forgot your Vendor ID number or have login difficulties.
Any other Account Management issues
Help setting up direct deposit payments.
Categories and Certifications
Bid Related Inquiries
Cooperative Purchasing Related Questions
Technical Difficulties submitting a Quote.
Any other general questions.
If the call relates specifically to AA/EEOC requests, these are handled by the Contract Compliance and Audit Unit of the Treasury (CCAU).
Below is the contact information for CCAU:
Phone Number: 609-292-5473
Email: ccau.mailbox@treas.nj.gov
If assistance is needed with registering for a NJ Business Registration Certification, these are handled by the Division of Revenue.
Below is the contact information for DoR:
Phone Number: 609-292-9292
Email: IntegratedRegistration.Beureau@treas.nj.gov
This relates, under the Vendor Maintain Terms and Categories section, specifically to:
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